Shipping Policy

HERE TO HELP

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Call us +961 (3) 447 676

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OPENING HOURS

Dbayeh - Highway                                    10:00 to 19:00 Monday to Saturday.
City Mall - Dora                          11:00 to 21:00 Monday to Sunday.
Rodeo - Hadat                           10:00 to 19:30 Monday to Saturday.

Head Office 9:00 to 17:00 Monday to Friday. 9:00 to 13:00 Saturday.

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SHIPPING POLICY

Thank you for considering our company for your shipping needs. We are pleased to offer reliable and efficient shipping services inside Lebanon.

We offer standard shipping within Lebanon for all orders. Shipping times may vary depending on your location within the country, but most orders will be delivered within 2-5 business days.

Orders are processed and shipped on business days only (Monday through Friday, excluding national holidays).

Our domestic shipping policy is as follows:

All orders are shipped within 2-5 business days, unless otherwise stated.
We offer standard shipping. The cost and delivery time will be displayed at checkout.
All orders above 100$ are free of shipping fees.
All orders are shipped from our warehouse in [Beirut, Lebanon].
We use a reputable carrier (Aramex) for all of our shipments.
If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping fees to resend the package.
Customers will receive a shipping confirmation email with tracking information once their order has been shipped.
If an order is lost or damaged during transit, we will work with the carrier to resolve the issue and replace the item(s) if necessary.
We reserve the right to change our shipping policy at any time without prior notice.

If you have any questions or concerns, please don't hesitate to contact us on Customercare@rodeoin.com

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PAYMENT

You can pay with your Visa or MasterCard on our website or at any of our store for no extra fees, We accept US Dollars only.

We offer the Cash On Deliver Service, Whoever you will have to specify which currency you are paying with before hand.

(Currencies that are accepted for "COD" are US Dollars or Lebanese Pounds according to the daily rate.)

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EXCHANGE POLICY

In Store exchange Policy are Free of charge. Check Vendor address or contact us

for more assistance. Vendor name is mentioned under each product.

Online exchange policy is subject to delivery charges.

Both In-store and Online exchange are subject to our terms and conditions, our

customer service team is ready to answer all your questions.

customercare@rodeoin.com

https://www.rodeoin.com/pages/contact-us

No refund is possible on any sold items.

Terms and Conditions:

We accept exchanges for any reason, as long as the garment is still in the box/ pack/

label. Exchange is possible within 14 days starting from invoice date (baring original invoice) for in store sales,

14 days from delivery date for online sales and 3 days only during sales period.

Items and Garments that have been tried and tested can be subject

to exchange.

Underwear can not be Exchange or Returned.

Any item that has been worn or washed or used will not be accepted for exchange. Similarly, items that have been

resized or retouched will not be considered for exchange.

No return/ refund is possible on any sold items.

We reserve the right to check all returns before a decision is made.

Holiday extended return policy:

Returns on Christmas Gifts:

Since Christmas gifts are often purchased well in advance,

any item purchased as a Christmas gift (in October, November, or December) may be returned

AFTER Christmas for EXCHANGE ONLY within fourteen (14) days.

As with any other return, authorization must be obtained within 14 days after the Christmas holiday.

All merchandise MUST be in its original, new condition.

Please do not remove any tags or dispose of the receipt until you are satisfied

with your purchase.

Garments that have been worn or items that have been used will not be accepted for exchange.

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Size	Chest (in)	Waist (in)
XS	34.5	27.5
S	36.75	29.75
M	39	32
L	41.25	34.5
XL	43.75	36.75
XXL	46	39.25
3XL	48.25	41.5

Size	Neck (cm)	Across Shoulders (cm)	Chest (cm)	Waist (cm)
XS	40	42	90	72.5
S	41	43	95.5	77.5
M	42	44.5	100.5	82.5
L	44	46	108	91.5
XL	46.5	47.5	115.5	101.5
XXL	48.5	49	123	112
3XL	51	51	132	122
4XL	53	52.5	142	133.5
5XL	55	54.5	152.5	145

Jeans Size	Natural Waist (cm)	Low Waist (cm)	Seat (cm)	Thigh (cm)
25	65	67.5	77	47.5
26	67.5	70	80	49
27	70	72.5	83	50.5
28	72.5	75	86.5	52
29	75	77.5	89	53.5
30	77.5	80	91.5	55
31	80	82.5	94	57
32	82.5	85	96.5	58.5
33	85	87.5	99	59.5
34	87.5	90	101.5	60.5
35	91	93.5	103.5	61.5
36	94	96.5	105.5	62
37	97	99.5	107.5	63.5
38	100.5	103	109	65
40	105.5	107.5	113	66
42	111	112	117	67.5
44	116.5	116	120.5	68.5
46	122	120.5	124.5	70.5
48	127.5	125.5	128.5	72
50	132.5	131	132.5	73.5

Size	Chest (in)	Waist (in)
XS	33.5	26.5
S	35	28
M	37	30
L	39	32
XL	41	34

Jeans Size	Waist (in)	Low Hips (in)	Inseam (in)
22	22.5	26.5	31
23	24	33	31
24	25	34	31
25	26	35	31
26	27	36	31
27	28	37	31
28	29	38	31
29	30	39	31
30	31	40	31
31	32	41	31
32	33	42	31
33	34	43	30.825
34	35.5	44	30.75
35	36.75	45	30.625
36	38	46	30.5
37	39.5	47	30.25
38	41.5	48	30
40	42.25	50	29.825

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